Privacy Policy
Effective Date: 5/19/2024
Prime Payments (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-order service (the “Service”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
1. Information We Collect
Personal Information: When you create an account or place an order using the Service, we may collect personal information such as your name, phone number, email address, billing and shipping addresses.
Usage Information: We may collect information about your interactions with the Service, including the messages you send and receive, order details, and your activity on our platform.
Device Information: We may collect information about the device you use to access the Service, including the device’s IP address, operating system, browser type, and device identifiers.
Location Information: We may collect information about your location if you provide it or if your device settings allow us to collect location information.
2. How We Use Your Information
To Provide the Service: We use your information to process and fulfill your orders, communicate with you, and provide customer support.
To Improve the Service: We use your information to understand how you use the Service, improve our offerings, and develop new features.
Marketing and Promotions: With your consent, we may use your information to send you promotional messages for the services you sign up for. We never sell or distribute your information to 3rd parties.
Compliance and Legal Obligations: We may use your information to comply with legal obligations, enforce our terms and policies, and protect our rights and interests.
3. How We Share Your Information
With Vendors: We share your order information with the vendors who fulfill your orders. These vendors are obligated to protect your information and use it only for the purposes of fulfilling your orders.
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud or security issues.
4. Your Choices
Account Information: You can update or delete your account information at any time by logging into your account or contacting us.
Marketing Communications: You can opt out of receiving promotional messages from us by following the unsubscribe instructions in those messages or by contacting us.
Location Information: You can disable location services on your device or adjust your device settings to prevent us from collecting location information.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of the Service after any changes to the Privacy Policy constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Prime Payments